Privacy Policy

Last Updated: April 2026

This Privacy Policy explains how AfriPearl Tech Systems collects, uses, and protects your information across our platforms including web applications, mobile apps, APIs, and cloud-based services.

1. Introduction

AfriPearl Tech Systems (“we”, “our”, “us”) is committed to protecting your privacy.

This Privacy Policy applies to all users of our services including web platforms, mobile applications (Google Play, Apple App Store), APIs, and enterprise systems.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect different types of information depending on how you interact with our services.

  • Personal Information (name, email, phone number)
  • Account credentials (securely stored)
  • Usage data (app interactions, logs, device info)
  • Location data (where applicable and permitted)
  • Payment-related metadata (not full card details)
  • Uploaded content and files within our systems

3. How We Use Information

We use collected data to operate and improve our services.

  • Providing and maintaining services
  • Authenticating users
  • Processing transactions
  • Improving system performance and UX
  • Customer support and communication
  • Security monitoring and fraud prevention

4. Mobile Applications (Google Play & App Store)

Our mobile applications may collect device-specific and usage information.

Permissions requested are only used for intended functionality.

  • Camera access (e.g., uploads, scanning)
  • Storage access (file handling)
  • Internet access (data syncing)
  • Push notifications (alerts and updates)

5. Payments & Financial Data

Payments may be processed through third-party providers such as Flutterwave, Pesapal, or mobile money services.

We do not store full card details on our servers.

  • Transactions are secured via encrypted channels
  • Third-party providers handle sensitive payment data
  • Users are subject to provider-specific policies

6. Data Storage & Cloud Infrastructure

Your data may be stored on cloud servers managed by AfriPearl or trusted providers.

We take reasonable steps to ensure data security.

  • Encrypted data transmission (HTTPS)
  • Secure access controls
  • Periodic backups
  • Monitoring for unauthorized access

7. Data Sharing & Third Parties

We do not sell your personal data.

We may share data only where necessary.

  • With payment processors
  • With cloud infrastructure providers
  • With legal authorities where required
  • With clients in enterprise deployments (e.g., school admins in ShuleSync)

8. Data Retention

We retain data only as long as necessary for service delivery and legal obligations.

Users may request deletion of their data where applicable.

9. Security Measures

We implement technical and organizational measures to protect your data.

However, no system is completely secure.

  • Encryption
  • Authentication controls
  • Regular system updates
  • Access restrictions

10. User Rights

Depending on jurisdiction, users may have rights over their data.

  • Access personal data
  • Request correction
  • Request deletion
  • Withdraw consent

11. Children’s Privacy

Some of our systems (e.g., school platforms) may involve minors.

Data is managed under institutional control (e.g., schools).

We do not knowingly collect data directly from children without authorization.

12. Cookies & Tracking

Our web platforms may use cookies and similar technologies.

  • Session management
  • Analytics
  • Performance monitoring

13. International Data Transfers

Data may be processed outside your country depending on infrastructure.

We ensure appropriate safeguards are in place.

14. Changes to This Policy

We may update this Privacy Policy periodically.

Continued use of our services implies acceptance of updates.

15. Contact Information

For privacy-related inquiries:

AfriPearl Tech Systems

Email: [email protected]

Phone: +256 XXX XXX XXX